Terms of service

ETA BETA'S PRODUCTS: CHARACTERISTICS, USE AND GUARANTEE

ETA BETA S.p.A. has been certified since 1998 by the Certification Body TÜV Austria in compliance with the standard EN ISO 9001: 2008.

Production process

ETA BETA's wheels are designed, manufactured and tested according to the international E.T.R.T.O. standards and the rigid TÜV and KBA regulations.

The casting of the wheels is carried out with the gravity casting process by using a special aluminium alloy with chemical-physical-mechanical features suitable for the final use of the product.

The mechanical working is carried out on working centres equipped with CNC and CAD CAM.

The wheels are painted with high quality products; this allows our wheels to pass the TÜV tests.

 Quality control

ETA BETA carries out systematic quality controls on its products: chemical tests, X-ray checks, dimensional checks, tubeless seal checks, rotating bending tests, balancing tests and cass-tests.

The wheels undergo the following tests in external TÜV laboratories: rolling bending tests, impact tests, salt fog tests and cass-tests.

Use

Each ETA BETA model is tested to resist in condition of proper use to a safety load higher than that required by the normal application of the same wheel and for the tyre with the maximum rolling circumference.

To avoid fitting wheels with applications not suitable for the car, please consult the homologation documents, the resellers' and end-users' notice contained in the boxes, the application tables, as well as contact the Technical Department of ETA BETA.

NEVER USE alloy wheels with cars with a wheel static load higher than the limit of the same alloy wheel to be fitted.

Assembling

Make sure that packaging is not damaged and the wheel is in perfect conditions

Position the wheel onto the hub of the car by means of the special accessories supplied; let the wheel turn by hand and check out for possible interference's or hindrances (it may happen that same cars have different components)

Exclusively fit tyres specified in the vehicle registration certificate or in the homologation documents, if any.

To fit the tyre use suitable machines that do not modify the wheel structure (deformation, bending or other)

For wheel balancing use weights of the adhesive type (so as to avoid superficial damages)

Unless otherwise specified, to fit the wheel onto the car use exclusively the fixing accessories supplied together with the wheel

Unless otherwise specified in the homologation, the screws-nuts torque must be 100-110 Nm

WARNING: after the first 500 km check if the wheels are perfectly tightened.

Maintenance

Regularly clean the wheels with water and car shampoo. Do not use products containing acid substances or brushes, as these might scratch the wheel surface.

Avoid laying the wheels with their front parts facing the ground so as not to damage their designs

Guarantee and sales conditions

In case of non-obvious faults, or at the fitting of the tyre;

Paint Silver or Black                                                             24 months

Paint Chrome-look, Bright Silver and Polished finish:          12 months

We advise you to check the perfect condition of the wheel before fitting the tyre. ETA BETA reserves the right to deny the replacement of wheels with wear signs due to assembling operations.

The guarantee terms are no longer valid whenever:

-       the wheels are used improperly (races, rallies, etc.)

-       the wheels have not been assembled correctly

-       the wheels have undergone any modification (machining, drilling, re-painting, etc.)

-       the wheels have been cleaned with unsuitable cleansing substances with acid formula

-       the wheels have been fitted with snow chains with loose components (small chains, hooks, etc)

-       the wheels have been damaged due to pebbles or accidental bumps.

The guarantee is valid starting from either the date specified in the vehicle registration certificate (if the wheels have been homologated) or from the invoicing by Eta Beta.

The goods supplied by ETA BETA remain property of ETA BETA until the buyer has fulfilled all his obligations deriving from the mutual commercial conditions.

Should the buyer not meet his payment obligations, we are authorised to recover the supplied goods at any time, also against the buyer's will.

The law courts of Brescia are competent for any controversy.

Complaints

Complaints must be addressed directly to the Sales Department of ETA BETA in the form of a detailed written report explaining the problems

ETA BETA will exclusively accept the complaints complying with the above-mentioned guarantee terms.

Useful instructions

The original spanner may be unsuitable to disassemble the alloy wheels because of a different size; therefore we advise that you should always keep in your car one spanner suitable for the alloy wheels, as well as the original screws and nuts, that are absolutely necessary when replacing an alloy wheel with the original spare one.

If the dimensions of the alloy wheels are different to the dimensions of the original ones, it may result impossible to fit the snow chains because of dimensional hindrances; therefore we advise you to try and fit the snow chains onto the alloy wheels before setting out on a journey with snow risks.PRIVACY POLICY - INFORMATION ON THE PROCESSING OF PERSONAL DATA

Pursuant to Legislative Decree 196/03, the collected data will be used exclusively to guarantee access to the web platform (www.etabetawheels.it) and to inform periodically about the activities and initiatives of Etabeta SpA. and will not be disclosed to third parties.

The provision of data is optional, but without personal references it will not be possible to provide the requested services.

The interested party can assert at any time, by contacting the data controller by sending an email to This email address is being protected from spambots. You need JavaScript enabled to view it., the rights set forth in art. 7 of Legislative Decree 30 June 2003 no. 196, which is reported below.Art. 7 of Legislative Decree 196/2003

The interested party has the right to obtain confirmation of the existence or not of personal data concerning him, even if not yet registered, and their communication in intelligible form. The interested party has the right to obtain the indication:

a) of the origin of personal data;

b) of the purposes and methods of the processing;

c) of the logic applied in case of treatment carried out with the aid of electronic instruments;

d) of the identifying details of the holder, of the responsible and of the designated representative according to article 5, paragraph 2;

e) of the subjects or categories of subjects to whom the personal data may be communicated or who can learn about them as appointed representative in the territory of the State, managers or agents.

The interested party has the right to obtain:

a) updating, rectification or, when interested, integration of data;

b) the cancellation, transformation into anonymous form or blocking of data processed unlawfully, including data whose retention is unnecessary for the purposes for which the data were collected or subsequently processed;

c) the attestation that the operations referred to in letters a) and b) have been brought to the attention, also as regards their content, of those to whom the data have been communicated or disseminated, except in the case where this fulfillment is it proves impossible or involves a use of means manifestly disproportionate to the protected right.

The interested party has the right to object, in whole or in part:

a) on legitimate grounds, to the processing of personal data concerning him / her, even though they are relevant to the purpose of the collection;

b) to the processing of personal data concerning him for the purpose of sending advertising or direct sales material or for carrying out market research or commercial communication.